File name:           IJS_PDU0104_NN_W32_U_WW.exe (872.4k)
Released:         2009-05-11
Version:         1.4
Compatibility:         Microsoft Windows 2000, Microsoft Windows XP,
Microsoft Windows Vista, Microsoft Windows Vista Business (32-bit),
Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows Vista Home Premium (32-bit),
Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Ultimate (32-bit)
System requirements:         This utility will only support USB connected printers.
Description:         The HP Printing Diagnostic Utility is created to diagnose and fix
many common issues preventing printing from the computer.
Enhancements:         The HP Printing Diagnostic Utility is created to diagnose and fix
many common issues preventing printing from the computer. It works for many HP printing devices.
Follow the on-screen instructions to run the utility. Examples of issues this utility will address:

# Connection Issue: The utility will check that the selected printer is connected and powered.
# Spooler Service Issue: The utility will check that the print spooler service is running and restart the service,
if necessary.
# Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary.
# Printer Status Issue: The utility will check if the print status is offline or paused and will change the status
to online or resume, if necessary.

# Device Manager Issue: The utility will check for cautioned entries in the device manager.
In order to fix the issue, the utility will force a plug and play re-scan of the device manager.
# Printer Port Issue: The utility will check whether the selected printer is configured to use a
DOT4 port or the USB00X Port and assign the correct printer port, if necessary.
# Driver Handler Issue: The utility will check whether the correct printer driver is
installed for the selected printer and assign the correct printer driver, if necessary.

HP Deskjet F300 All-in-One Printer series
HP Deskjet F2100 All-in-One Printer series
HP Deskjet F2200 All-in-One Printer series
HP Deskjet F4100 All-in-One Printer series
HP Deskjet F4200 All-in-One Printer series
HP Deskjet F4400 All-in-One Printer series
HP Deskjet Ink Advantage All-in-One Printer series